The SmartV Digital Avatar, which is based on the company’s Holographic Human technology, gives a human face to a branded chatbot or NLP platform, to improve customer service.

Hypervsn introduces digital avatars for customer service

Hypervsn has released the SmartV Digital Avatar which enables two-way interaction with a digitally rendered human.

The solution is aimed at changing the customer experience in industries ranging from banking and healthcare to entertainment. Possible uses include acting as navigation guides for store visitors, POS attendants and hotel check-in assistants.

Featuring a series of displays and a SmartV device, the SmartV Digital Avatar is easy to install and makes it easy to create branded content. Based on the company’s Holographic Human solution which runs on pre-recorded content, Digital Avatar goes further by allowing real-time conversations with customers. The solution is available 24/7 to entertain clients and answer their questions and can join an existing Internet of Things network.”

Kiryl Chykeyuk, cofounder of Hypervsn, commented: “Giving a human face to your branded chatbot or NLP platform encourages much greater customer engagement and an attractive 21st-century upgrade of your brand. You can expand the metaverse to physical space by having the person both in digital and on Hypervsn. People want to talk and connect to people. Our Hypervsn Digital Avatar enables you to give them just that.

The Hypervsn Digital Avatar can be seen at the IAAPA 2022, CES 2023, ISE 2023, NRF 2023, Euroshop 2023 and Infocomm 2023 trade shows.

Reference : AVinteractive